Police

Police Chief Chris Chandler

Chris Chandler is the Chief of Police for the Town of Fairview. Mr. Chandler brings in decades of experience as a peace officer and, prior to coming to Fairview, served as the Chief of Police in the City of Murphy.

Mr. Chandler started his career in law enforcement in 1990 in Jacinto City, near Houston. He was promoted to Sergeant in Jacinto in 1993. The Colony offered him a Lieutenant position which brought him to the Metroplex. In 1998, he was made a Captain and in 2012 he was appointed as the Assistant Chief of Police in The Colony.

Mr. Chandler holds an Associate degree in Criminal Justice from Collin County Community College and a Bachelor of Applied Arts and Sciences degree from the University of North Texas. Additionally, he completed the Leadership Command College at Sam Houston State University, part of the Bill Blackwood Law Enforcement Management Institute of Texas. Moreover, he is a proud graduate of Session #275 at the Federal Bureau of Investigation National Academy in Quantico, Virginia.

About the Department

The Fairview Police Department promotes a service-oriented policing philosophy. Although safety is our number one concern, we truly care about how we deliver police service to our community. It is not uncommon to see a Fairview Police Officer assisting a stranded motorist or helping change a flat tire in the heat or cold.

It is our mission, to provide Fairview residents, business clientele, and visitors with a genuine sense of safety through presence, collaboration, crime prevention, enforcement, and personal assistance.
Our goal is to fulfill the mission by selecting superior quality individuals and providing them with excellent training, equipment, and guidance that exemplifies competence, friendliness and fairness.
Although our police department is small in size, we remain on the cutting edge of new technology, equipment, and training.

In an emergency, call 9-1-1.

For non-emergency dispatch, call 972-547-5350. (The Collin County Sheriff’s Office handles Fairview 9-1-1 and non-emergency dispatch.)

Incident or Offense Report

The fee to obtain a copy of an incident or offense report is $7.00. The fee to obtain a certified copy of an incident or accident report is $10.00.

You may request a report by completing the form below. After completing your request, you may pay for the report:

When you pick it up from Town Hall
By phone when the officer confirms the report is available
By check mailed to Town Hall

Fairview Town Hall
372 Town Place
Fairview, Texas 75069

"*" indicates required fields

Check Type of Service Required*

Copy offense/Incident/Offense or Other Report – Fee $7.00

Copy of Accident Report – Fee $6.00

Certified Copy of Accident Report $8.00 or Incident Report – Fee $10.00

Transportation Code, Sec.550.065. RELEASE OF ACCIDENT REPORTS: (b) Except as provided by Subsection (c) an accident report made by a person involved in an accident, by a garage, or by a peace officer is: (1) without prejudice to the individual making the report and (2) privileged and for the confidential use of (1) the department; (2) an agency of the United States, this state, or a local government of this state having use for the report for accident prevention purposes. (c) allows release of an accident report after written request and payment of required fee to: (4) a person who provide the department or law enforcement agency with two or more of the following: (A) date of the accident; (B) the specific address, highway, or street of accident: (C) the name of any person involved.

Date

or Report Number

Report Location - Street Address/City

Type of Report (I.E. Theft/Fraud/Car Wreck, etc) (Required)*

Investigating Officer (if known)

Involved Party

Name*

Date of Birth*

Requested By

Name*

Email*

Phone*

Texas Statute allows the investigating officer 10 days to submit his/her report.
Requests should allow time for completion and supervisory review of the report.
The Law provides that if an officer’s report is not on file when a request for a copy of such report is received, a certification to that effect can be provided in lieu of the copy and the fee shall be retained for the certification.

Compliments & Complaints

Compliment a Fairview Police Officer

If a Fairview Police Officer has done a good job and you want to say thanks, you may elect to do one of the following:

Call or visit the Fairview Police Department during regular business hours and ask to speak to a supervisor within the officer’s division of assignment.
Complete a letter/email entitled Compliment and send it via the United States Postal Service to:

Fairview Police Department
ATTN: Chief of Police
372 Town Place
Fairview, TX 75069
policechief@fairviewtexas.org

Your comments will be forwarded through the officer’s chain of command and be reviewed by the Office of the Chief of Police. After the review, a copy of your comments will be placed in the officer’s personnel file and the original document provided to the employee.

File a Complaint Against a Fairview Police Officer

The Fairview Police Department understands the importance of protecting the community from officers who have demonstrated acts of misconduct or have shown they are unfit for law enforcement work, the need to protect officers from false allegations of misconduct, and the opportunity to periodically assess the effectiveness of our policies and procedures. These objectives can only be accomplished through a consistent, thorough, and objective investigative process.

The Office of the Chief of Police is responsible for administering the complaint process. Should you hold the impression an officer has been involved in misconduct or are dissatisfied with our service you may register a complaint by:

Contacting the on-duty supervisor during regular business hours at 972-886-4211
Contacting an on-duty supervisor after regular business hours at 972-547-5350
Completing a written or typed letter about your complaint and submit it to:

Fairview Police Department
ATTN: Chief of Police
372 Town Place
Fairview, TX 75069

Texas law requires that all complaints against police officers be in writing and signed by the person making the complaint. The person who was wronged must file the complaint; other people may give statements as witnesses. Please provide contact information.

False Complaints

Filing a false complaint against a police employee is a violation of the Texas Penal Code, Section 37.02. If a person knowingly and intentionally makes a false statement under oath or swears to the truth of a false statement previously made under oath, a person may be found guilty and punished by a fine up to $4,000, confinement in jail up to one year, or by both fine and imprisonment.

In 2024, the Fairview Police Department earned Best Practices Accreditation from the Texas Police Chiefs Association.

The accreditation program affirms law enforcement agencies’ excellence and conformity with 173 rigorous standards for policies, procedures, equipment, facilities and operations, including training and certification for officers.

Before receiving its accreditation, the Fairview Police Department underwent a multi-year internal review and a detailed onsite inspection by police executives from other parts of the state. The assessors then submitted a report to the accreditation committee, which reviewed the evaluation and unanimously voted to award accredited status to the Fairview department. It is now one of 212 law enforcement agencies accredited among more than 2,800 agencies across Texas.

Learn more about accreditation from the Texas Police Chiefs Association.

FAIRVIEW, TEXAS