Deprecated: Non-static method JApplicationSite::getMenu() should not be called statically, assuming $this from incompatible context in /home/fairviewtexas/public_html/templates/FairviewTexas-Site/index.php on line 11

Deprecated: Non-static method JApplicationCms::getMenu() should not be called statically, assuming $this from incompatible context in /home/fairviewtexas/public_html/libraries/cms/application/site.php on line 272
Frequently Asked Questions - All FAQs

Frequently Asked Questions - All FAQs

Golf carts may be driven on certain public streets. All those wishing to operate their golf carts on public streets must comply with the Town of Fairview ordinance (2011-3-1D) regulating the use of golf carts on public streets and must apply for a golf cart permit. To obtain an application fill out this form and send it to the Town Hall Golf Cart Permit Registration Application.

Note: The streets in Heritage Ranch are not public streets.

 

Yes. Recent changes in state law provided that municipalities may prohibit such scooters, but unless a specific local law is passed, scooters may be legally driven on roads with a speed limit of 35 mph or less. Motor scooters, ATVs, dirt bikes, and mopeds are governed by the same rules as regular motorcycles. Therefore, they may be ridden on the streets only if the operator has a valid Texas driver’s license with an “M” restriction that allows the operation of a motorcycle or moped, has liability insurance on the scooter/moped, and has a current motor vehicle registration and inspection sticker. Fairview has not passed a law prohibiting this use.

Yes. The town has long had restrictions that prohibited construction work before 7:00 a.m. and after 7:00 p.m., and all day on Sundays, and the town council recently extended that ban to include official town holidays. As a result, construction is now also prohibited on holidays such as Christmas, Thanksgiving, New Year's, etc. Violations can result in the issuance of a stop-work order and fines of up to $500 per day. If a citizen witnesses such activities, they should be reported to the town’s public works director at 972-562-0522, extension 5013.

The best opportunities are through a citizen board or commission. The town now has six such boards, made up exclusively of citizen volunteers. In addition to the Planning & Zoning Commission, the Parks Advisory Board, and the Board of Adjustment, the town council appoints the Technology Advisory Committee, the Historical Preservation Committee, and the Environmental Advisory Committee. Anyone interested in serving should contact the

Town Secretary's office.

The Collin County animal control provides animal control in Fairview. They can be reached at 972- 547-7292. After hours and on Sundays, you can leave a message for them, or if you have a valid emergency, you can contact the police.

Yes, the Fairview Police will work the school zone at Lovejoy Elementary periodically throughout the year and issue citations for driving violations.  Please watch for school children and observe all speed limits.

It is unlawful for any person to manufacture, assemble, store, receive, possess, keep, expose for sale, sell at retail, offer or have in his possession with intent to sell, use, discharge, cause to be discharged, ignite, detonate, fire or otherwise set in action any fireworks of any description; anywhere within the town limits of Fairview.

If you have cans with water-based or latex paint, open them and leave them exposed to the air until they are completely dried out. Then dispose of them with your garbage. If your paint is lead-based, do the same thing, but add kitty litter or sand to absorb all the oils before disposal. Wet paint is not allowed at Texas landfills because it can contaminate ground water.

Yes it does. If the physical address box does not say Fairview, then the sales taxes you collect and remit to the state are probably going to Allen or McKinney instead of Fairview. Please check for the accuracy of your permit and notify the Texas Comptroller promptly of any errors.

The Town of Fairview does not itself provide any social services. However, Allen Community Outreach (ACO) provides a variety of services for the residents of Fairview, Allen, and Lucas. Services include emergency assistance with rent and utilities, screening for food and clothes, job counseling and placement, meals-on-wheels delivery, a good morning call program, home repair programs, thanksgiving baskets, Christmas assistance, a childcare partnership program, and summer youth scholarships. ACO can be reached at 972-727-9131, or on the web at www.acocares.org

Yes they are. However, such guns can be very dangerous, even lethal, and it is illegal to shoot them in an unsafe manner.

Usually, yes. However, we have had instances of both coyotes and bobcats in Fairview and they will sometimes attack and even kill smaller animals like cats, rabbits, and some dogs. Pet owners should exercise as much caution as possible.

Yes, we do. Dog owners must by law keep their animals in an enclosure, on a leash, in their arms, or otherwise maintain direct supervision and control of their pets. Animals found in violation of this law may be impounded. Dogs and cats must also be vaccinated for rabies and registered. Animal control in Fairview is contracted with Collin County Animal Control and they may be contacted at 972-547-7292.

Collin County contracts with the North Texas Municipal Water District's landfill in Melissa to conduct once a month cleanup days where all residents of Collin County can bring their items for disposal at no cost. Residents will be able to drop off most refuse consisting of general debris, properly drained Freon appliances with Freon recovery certification, motor oil, oil filters,  Tires( maximum of four tires per household per year), and boards, tree limbs, etc. (8 feet long max),  furniture,  appliances, and other larger house hold items will be accepted.  Chemicals, paints, batteries, anti-freeze and contractor debris will not be accepted.  Proof of residence such as a driver's license or utility bill will be required.  These free trash days are held the first Saturday of the month from 8:00am to 2:00pm. Located at 3820 State Highway 121 N in Melissa. You can contact the landfill at 972-295-6380 for additional information. Please note: Before entering gate, all loads must be enclosed, covered or secured. Small contractors can take their commercial waste/scrap debris to the landfill for a fee. Call the landfill at 972-295-6380 for information regarding commercial waste.

For a water emergency call 911. For a water leak call 972-886-4229

Anytime you are altering drainage in or around your property, tying into existing water or sewer lines, attaching driveways into city streets, altering the flood plain or clearing trees from your property.

No, first contact the town’s planning department in the case of new development.

Collected fees and taxes can only be spent on drainage problems located in public easements and rights-of-way.  Drainage funds cannot be spent to improve private property by law.

No, the traffic signals are either maintained by the city of Allen along Stacy Rd or by TxDOT along FM1378.

No, you must contact your service providers.Click here for a listing of common service providers in our area

No, Fairview keeps house plans initially during construction, but does not retain them as a repository.

Not unless you are subdividing at least 5 acres per lot.  It’s still a good idea to contact the town in these cases to go over access and utility issues.

A natural occurrence in all surface water supplies, an "algal bloom", is responsible for the taste and odor changes in the water supply. Algal blooms usually occur in late July and into August each year, but can occur during winter months also.

Yes. The taste and odor is a palatability issue. There are no health hazards created regardless of the taste and odor caused by the algal bloom.

On average, our water has about 215mg/1 total hardness.

Our Public Works Department takes care of maintenance on Fairview owned roads.  The only streetlights that are Town property are on Fairview Parkway (the road connecting Ridgeview to Highway 5 (Greenville Ave.)). Otherwise, the Home Owner's Associations are in charge of streetlights.

Please call 972-562-0522 and press 4. Public Works has a maintenance technician on call 24 hours a day.

You may report a Town owned streetlight outage by calling 972-562-0522.  The only streetlights that are Town property are on Fairview Parkway (the road connecting Ridgeview to Highway 5 (Greenville Ave.)). Otherwise, the Home Owner's Associations are in charge of streetlights so please call your homeowners association.

No faqs found in this category

For Inspections please call 972-562-0522, x 4250.

GreenCheck New Construction
GreenCheck Interior Remodels
GreenCheck Additions
GreenCheck Alteration and Repairs
GreenCheck Plumbing, Electrical, Mechanical
GreenCheck Construction of Interior walls greater than 5 feet 10 inches in height
GreenCheck Retaining walls
GreenCheck Certificates of Occupancy
GreenCheck Swimming Pools, Spas, Hot Tubs, Accessory Buildings, Lawn Irrigation Systems, Decks, and Patio Covers
No faqs found in this category

The police department opens at 8:00 AM Monday - Friday. For emergencies call 911.

The Front Desk phone number for the Fairview Police Department is 972-886-4211. If you have an emergency, please call 911

This is a, for profit, organization that provides statistical information on risk. The ISO (PPC) rating is from 10 - 1. With "1" being the best. They would give points for everything from the training aids a fire department owned to the distance between fire hydrants.

  • GreenCheckNumber of telephone lines available to receive emergency calls
  • GreenCheckNumber of dispatchers available to answer incoming calls
  • GreenCheckNumber of Engines (Pumpers) meeting minimum criteria
  • GreenCheckNumber of Ladder Trucks meeting minimum criteria
  • GreenCheckDistribution of apparatus
  • GreenCheckAvailability of firefighters
  • GreenCheckTraining facilities and programs
  • GreenCheckAdequacy of water supply (municipal and private)
  • GreenCheckHydrant distribution
  • GreenCheckHydrant inspection program

 

Yes, call the Utility Department at 972-886-4242 to request an additional 95 gal. trash cart. The fee is $6.32+ tax/per month. Recycle Bins are free.

There are four ways to pay your utility bill; Automatic Draft, Pay Online, US Postal Mail, In person/ drop off. The Utility Billing Department is open Monday – Friday from 8:00 a.m. – 4:30 p.m.

The storm water utility is a monthly user fee that pays for maintenance, improvements to the storm water drainage system and other storm water program activities.The Town of Fairview charges $5.75 per month

Water Usage Fees: Effective October 1, 2016
First 2,000 gallons               $18.62
2,001 – 10,000 gallons        $4.06 per 1,000 gallons
10,001 – 20,000 gallons      $5.07 per 1,000 gallons
20,001 – 30,000 gallons      $6.34 per 1,000 gallons
30,001 – 40,000 gallons      $6.98 per 1,000 gallons
40,001 – 50,000 gallons      $7.67 per 1,000 gallons
Over 50,000 gallons            $10.18 per 1,000 gallons

 

Residential Service is $17.70 plus tax per month; Senior Residential Service is $16.45 plus tax per month, as of October 1, 2016.

As of October 1, 2016, the $3.95 monthly Recycling Service fee is included within the monthly Residential Service charge.

  • Water only (houses with septic system)      $150
  • Processing fee                                         $25
  • Water and sewer service                          $200
  • Processing fee                                         $25
  • Commercial                                           $500

 

To stop service please do one of the following;

  1. Complete the Online Form under the horizontal menu item "Other Pages", Select "Forms", Select "Stop Water Service Form"

OR

  1. Send and email to  Utilitybilling@fairviewtexas.org with the following information
    1. Full Name
    2. Address
    3. Account Number on Water Bill
    4. Date for service to be disconnected
    5. Address where the final bill can be mailed
    6. Contact Phone number

 

There are no discounts for filling a swimming pool.  per gallon water rates are the same as any other water consumption. Please see the water department water rates here

Call Town of Fairview Utility Billing at 972-886-4242 or email UtilityBilling@fairviewtexas.org with your service address and specify if you need repair or replacement to your trash cart or recycling bin.

Requests for repair or replacement are sent weekly to Republic Services on the final business day of each week for the following week. Repair or replacement should occur on your next trash service day; after trash and recycle has been serviced for the day, a seperate truck will come to repair or replace the containter.

The trash and recycle carts are the property of the contractor and repair or replacement is made at their discretion.  If the pickup location is in an HOA, please tell that Utility Billing for additional pickup instructions.

Commonly accepted recyclables for your home include: aluminum and metal cans; glass bottles; plastic #1 and #2; plastic bottles with a neck (soda bottles, laundry product containers, etc.); newspaper and magazines (please bundle or tie); corrugated cardboard/box board (i.e. cereal/soda/beer boxes and similar packaging).

Non-recyclable items include: 

·         Aerosol cans

·         Aluminum foil

·         Batteries

·         Clothing

·         Food waste

·         Glass

·         Mirrors

·         Ceramic

·         Plastic bags

·         Shredded paper

·         Stickers

·         Address labels

·         Styrofoam

·         Tissue

·         Paper towels

·         Napkins

 

These items should never be mixed with regular recycling. Disposal requires special handling.

·         Incandescent light bulbs

·         Fluorescent tubes

·         Computers & Electronics

·         Needles or syringes

·         Hazardous waste

·         Toxic material containers

·         Paint

·         Yard waste 

Fairview has several Service Providers to choose from for your TV, Interent, and Phone services.  The Service Providers below may not support all Fairview neighborhoods. To determine if your neighborhood is supported call the Service Provider and ask.

Logo Provider Contact Reviews     TV      Internet Phone
 TimeWarner Time Warner

1-972-742-5892

 Top10 GreenCheck   GreenCheck GreenCheck 
 SuddenLink Suddenlink Communications

1-877-423-2743

 Top10  GreenCheck GreenCheck  GreenCheck 
 Grande Grande Communications

1-877-238-6891

 GreenCheck GreenCheck  GreenCheck 
 Clear Clear Communications

1-877-499-6681

 GreenCheck
 ATT AT&T

1-800-288-2020

Top10 GreenCheck   GreenCheck GreenCheck 
SkyBeam Rhino Communications

1-888-920-0870

GreenCheck  GreenCheck  GreenCheck 
 HNLogo HughesNet

1-866-347-3292

GreenCheck
 DirecTV logo DIRECTV

1-888-777-2454

 GreenCheck
No faqs found in this category
No faqs found in this category

The storm water utility fee is a monthly user fee that pays for maintenance, improvements to the drainage system and other program activities.The Town charges $7.75 per month

The Collin County Clerk's Office handles marriage licenses. Here is the link to their website.

http://www.co.collin.tx.us/county_clerk/marriage/marriage.jsp

Event Calendar

 

April 2017
S M T W T F S
26 27 28 29 30 31 1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30 1 2 3 4 5 6