Collin County Rides is a transportation program available to permanent residents of Fairview who are senior citizens age 65+ and/or persons with qualifying disabilities. This transportation program is offered to eligible Fairview residents through an agreement between the Town of Fairview and Dallas Area Rapid Transit (DART). Residents interested in applying for the service may go online and access DART's website to register and upload documents to prove eligibility, print an application and mail in documentation, or call DART's Certification office at 214-828-6717 and DART will work with you to see if you qualify. For more information about Collin County Rides, please access: https://dart.org/ccr/

 

Collin County Rides Demand Responsive Transportation Assistance Fact Sheet

Service Area: The municipalities of Wylie, Allen, and the Town of Fairview comprise the service area. Registered residents may travel anywhere within Collin County, travel may include connecting to or traveling within the DART service area for any purpose as long as either the origin or destination of the trip is within one of the three cities.

Service Hours: The program operates 5 a.m. to midnight Monday through Saturday and 7 a.m. to midmight on Sundays and holidays..

Scheduling Trips: Phone reservation line: 214-515-7272. To schedule a ride, call an hour ahead of the time that you wish to be picked up. You may also schedule up to 7 days in advance. Where's My Ride is also available, it allows riders to check on the status of their vehicle on the day of the scheduled trip.

Program ID#: When calling to schedule a ride, please give your customer ID# to the call taker to confirm that you are part of the Collin County Rides Program.

Vehicles: A variety of vehicles will operate the program. A vehicle matching the mobility needs identified in your profile will be sent. Trips that do not require a mobility aid may also be provided through an approved rideshare service such as Uber.

Eligibility: Collin County Rides will serve registered permanent residents of Fairview who are senior citizens age 65+ and/or persons with qualifying disabilities. Residents interested in applying for the service may go online to register and upload documents to prove eligibility, print an application and mail in documentation, or call DART's Certification office at 214-828-6717 and DART will work with you to see if you qualify.

Click here to enroll online 

Click here to print an application

Printed applications and documentation should be mailed to:

     DART - Collin County Rides

     P.O. Box 660163 

     Dallas, TX 75266-7271 

Assistance: You must be able to get yourself and any equipment you require into and out of the vehicle without any assistance. 

Fares: Fares are calculated at the time of scheduling a trip. If the total fare is more than what is available in the subsidy wallet, funds from the personal wallet are used. You will not be able to book a trip if the calculated trip fees exceed your available account balance. A trip cost will be given at the time of booking.

Guests and Personal Care Attendants (PCA): There is an additional $2.00 fee for each additional passenger or PCA that is riding with you. Guest fares are paid at the time of scheduling and are included in the total trip cost.

Program Account Wallets: Once approved for the program, you will be issued an ID#. To add funds to your wallets online you must register by going to www.DART.org/rides using your ID# and a valid email address. Up to $500 of value per month, can be purchased at a cost of $125 to the rider. The rider is required to provide 25% of the card balance. The table below demonstrates how rider payments translate into the actual value in the subsidy wallet.

You PayFunds ReceivedTotal Value
$5 $15 $20
$30 $90 $120
$75 $225 $300
$100 $300 $400
$125 $375 $500

The value stored in the subsidy wallet may not exceed $500 at any time, and it may only be used for program rides. Value can be loaded into wallets by going to www.DART.org/rides with a credit or debit card, or by check or money order when mailed to DART - Collin County Rides, P.O. Box 841901, Dallas, TX 75284-1901. Please allow 7-10 days to process mailed in payments. Payments may be throughout the month but cannot exceed $125 in any one monthAny remaining funds in the wallet will roll over to the next month for use and may not exceed $500 at any time.

Personal Wallet: There is a personal wallet available, this allows you to load personal monies into your personal wallet that does not include a funding match. This may be a need if you are exceeding the maximum balance of $500 in a month for rides. Simply select “personal” when adding funds from the website or, notate “personal funds” on your mailed check. A maximum of $200 may be added of personal funds monies per month, and this amount will be utilized towards rides after utilizing all matched funds. Any remaining personal funds amount will roll over to the next month for use and may not exceed $200 at any time.

 

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