Trash, Recycling and Brush/Bulk Collection Schedule

Trash, recycling and yard trimmings are collected weekly on Monday, Tuesday or Wednesday. Trash and recycling carts should be placed at the curb no later than 7 a.m. on pick up day.

Bulk waste and loose brush are collected once a month. Bulk trash may be put out after 6 p.m. on the Friday before collection and may be picked up anytime during the collection week.

View the Aug - Sept Map and Schedule (2 pages) for information about pick up days and weeks as well as valuable tips and guidelines for placing your trash and recycling out for pick up.

The entire 2020 Calendar Map and Schedule are also available for download as well.

The Utility Billing Department is open Monday – Friday from 8:00 a.m. – 4:30 p.m.

To submit a request for a new, extra, or replacement Trash or Recycle Cart, or to inform us of a missed Bulk Trash Pickup, click here.

 

To Sign up for Paperless Billing and to receive your Water and Trash Bill Electronically, click here.

Water and Sewer Service: NEW RATES EFFECTIVE OCTOBER 1, 2019

Residential sewer averaging is based on the average number of gallons of water used per month during the three months from the previous December 15 to March 15, or other appropriate billing period that most closely coincides with the previous three winter months. Customers who do not have a three-month winter average upon which to base an estimated sanitary usage shall be assessed on the actual number of gallons of water metered monthly.

Water & Sewer Deposit Fees:

Water only (house with septic system)

$150.00

Water and Sewer service

$200.00

Service processing fee

$25.00

 

NOTE: Deposits will be returned after 1 year if the customer has an on-time payment record

 
 
 

Residential Sewer Rates:

First 1,000 gallons

$26.90

1,001-12,000 gallons

$4.50 per 1,000 gallons

NOTE: Service addresses without town water services = $77.46

 

Residential Water Usage Rates:

First 2,000 gallons

$23.65

2,001 – 10,000 gallons

$5.16 per 1,000 gallons

10,001 – 20,000 gallons

$6.44 per 1,000 gallons

20,001 – 30,000 gallons

$8.06 per 1,000 gallons

30,001 – 40,000 gallons

$8.87 per 1,000 gallons

40,001 – 50,000 gallons

$9.75 per 1,000 gallons

Over 50,000 gallons

 $12.94 per 1,000 gallons


NOTE: Water connections that use more than 50,000 gallons of water in any one month shall be assessed a surcharge of $3.20 for every 1,000 gallons over 50,000. The $12.94 rate listed above includes this surcharge.


Residential Special Water Usage Rates:

Subdivisions within the Town that consist of more than 100 platted single family lots with both detached and attached single family homes in which a HOA provides, maintains and manages irrigation of all common areas and the exterior of all individual lots under a looped master irrigation system within the subdivision.

First 2,000 gallons

$23.65

2,001 – 10,000 gallons

$5.16 per 1,000 gallons

10,001 – 20,000 gallons

$6.44 per 1,000 gallons

20,001 – 30,000 gallons

$8.06 per 1,000 gallons

30,001 – 40,000 gallons

$8.87 per 1,000 gallons

Over 40,000 gallons

$9.75 per 1,000 gallons

 

Stormwater Fee:

Flat Rate Fee

$5.75 per month

 

Commercial Water Usage Rates:

First 1,000 gallons

$28.38

1,001 – 30,000 gallons

$6.45 per 1,000 gallons

30,001 – 40,000 gallons

$8.19 per 1,000 gallons

Over 40,000 gallons

 $12.93 per 1,000 gallons


NOTE: Commercial Water connections that use more than 40,000 gallons of water in any one month shall be assessed a surcharge of $4.74 for every 1,000 gallons over 40,000. The $12.93 rate listed above includes this surcharge.
 

Commercial Sewer Rates:

First 1,000 gallons

$40.02

Over 1,000 gallons

 $4.50 per 1,000 gallons

Pay Your Bill Save Water! Learn more about water conservation

REMINDER: THERE IS A 3% SERVICE FEE ADDED TO ALL PAYMENTS MADE BY CREDIT CARD.

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There are multiple ways you can pay your water and trash bill.

 PAY YOUR BILL


Pay Your Bill

Online Payment by Credit Card

 Pay Online

A page will open in a new window for you to login to your account; if you are new to online payments, you'll either need to setup an account or make a one-time payment. All you need to make a one-time payment is your utility bill account number and the amount of your last payment. 

*Your credit card will be charged a 3% fee in addition to your monthly payment.


Pay Your Bill

Bank Draft

Customers are encouraged to pay by automatic bank draft (ABD). When using a draft, the customer's chosen bank account is electronically debited one day before payment is due each month. Customers still receive a bill for information purposes two weeks before the draft date. There is no additional charge to enroll in the Town's ABD program, and you may cancel at any time by notifying the Town in writing.


Pay Your Bill

Postal Mail

Customers should use the Town remittance stub and envelope when paying by mail. Remittance envelopes are provided with the monthly bill and are pre-printed with the address for the Town of Fairview. If the remittance stub is not used and no reference information is provided on the check, there may be a delay in posting the payment to the proper account.


Pay Your Bill

Drop Off/In Person

Of course, customers are welcome to stop by Town Hall and pay at the billing office. You may also use our drop box at any time. It is located on the south side of Town Hall curbside beside the handicap parking spots.

Unusually High Usage and Think You May Have a Leak

If you are concerned that you were billed for unusually high usage, you may have a leak on your property. Small leaks such as toilet flapper valves, and leaking fittings, can over time, result in unusually high consumption. If you have an irrigation system, damaged heads, and leaks can greatly contribute to a higher water bill.

To determine whether or not you do have a leak download our Yes! You Can Find a Water Leak brochure for step by step instructions on finding leaks.

If you do detect a leak and have it repaired by a licensed plumber, you may bring this receipt to Town Hall and apply for a leak adjustment. Each address may apply for a leak adjustment once per calendar year.  To print out a Leak Adjustment Request Form, please click here, fill it out, and return it to UtilityBilling@FairviewTexas.org along with proof of all repairs made. 

To see Ordinance 2016-18 containing the guidelines for water leak adjustments in the Fairview code of Ordinances, click here.  Water adjustments listed under Section A4.001, subsection p for water adjustments.


How to read your meter

Almost all of our meters in Town are manufactured by Master Meter. They are radio read meters. The meter sends a radio signal to a laptop computer in our trucks. This allows us to get your meter reading without ever actually opening your meter box. This also eliminates most meter reading mistakes.

We encourage you to read your meter periodically. This will allow you to see how much water you use on a daily basis. To read your meter simply open the can and write down all the numbers in the white and black boxes.

Most meters have 4 white boxes with black numbers, followed by two black boxes with white numbers, followed by a white zero surrounded in blue. These are displayed onmeter graphic the picture shown.

Reading from Right to Left

       1. The first black box with a white number represents 10s of gallons. A 3 in that box would represent 30 gallons.

      2. The second black box represents 100’s of gallons. A 2 in the second box would represent 200 gallons.

      3. The first White box with black numbers would represent 1,000’s of gallons. A 5 in this box would represent 5,000 gallons.  

      4. In the picture the water usage would be Five thousand, Two Hundred – Thirty.

To determine your usage; pick a day and write down all the numbers displayed. Then read the meter again; at about the same time the next day. Subtract the second days reading from the first. This will tell you how many gallons you used. Remember to add a Zero at the end of your calculation since we do not measure units lower than 10 gallons.

Also, please note: The Town of Fairview rounds our billing to the nearest 1,000 gallons.

 



Bulk/Brush Collection

Bulk/brush items must be placed outside by 7 a.m. on your designated Monday and no earlier than 5 p.m. the Friday before. Republic Services will pick up bulk items between Monday and Friday of your designated week. To confirm your designated Monday, please view the appropriate Bulk, Trash and Recycle Schedule located at the top of this page. Residents can request additional bulk and brush pickup more often than once per month, but will be assessed a charge of $97.85 per hour with a three-hour minimum.

Bulky waste is defined in Town Ordinance 2016-21 as follows:

Stoves, refrigerators, water tanks, washing machines, furniture, construction debris and other waste materials generated from a residential unit only, other than dead animals, hazardous waste, or stable matter with weights or volumes greater than those allowed for the applicable bins or poly carts. Customer shall be responsible for the proper removal of refrigerants and other hazardous wastes from bulky waste and shall properly tag bulky waste as being free of refrigerants and other hazardous wastes prior to removal by contractor.

Fairview Residents can also take their bulk trash to the North Texas Municipal Water District’s (NTMWD’s) 121 Regional Disposal Facility (121 RDF). To contact the 121 Regional Disposal Facility to find out what fees will be charged for bulk items, call (972) 442-5405.  Fairview residents can contact the Melissa Landfill phone number is 469-626-4452.

Before going to one of our locations, be sure to review this quick reference guide on what can and cannot be accepted.

 

View general location map on quick reference guide.

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Emergency or after hours for all facilities: 972-442-5405.

 

For non-emergency questions, please review information on this page and read the full Acceptable Waste Policy.

 

If you still have questions, you can email solidwaste.info@NTMWD.com.

 

To see what their requirements are and what types of waste is acceptable, please click here.

   

Residential Trash Pick-up Fees

Residential trash and recycling services are provided by Republic Services (Allied Waste) throughout the town. The cost for once per week trash and recycling collection, using 95-gallon rolling containers, is $18.37 plus $1.80 administrative fee monthly, plus sales tax. Additional carts may be used for an additional $6.91 per month per cart. Trash collection is billed on residents' water bills.

 

Residents may use other haulers if they choose, but they will still be assessed the monthly charge. All residential properties are covered by the franchise, regardless of whether or not water service is provided by the town and will be billed accordingly. Failure to pay any portion of the town’s utility bill may result in late fees and/or termination of service.

 

Handicap Back Door Trash Pickup Service Requests

Certified handicapped persons can request back door pick-up for no additional charge.  To sign up for the Handicap Back Door Trash pickup service please click here to download the required form.

 

Special “Carry Out” Trash Service

Able-bodied residents who do not want to roll the cart(s) to the curb can pay an extra $31.63 (plus sales tax) per month to have it collected at their houses. Billing is through the town’s monthly utility bill. Though a resident may receive carry out service, this will not apply to brush/bulk collections. To sign up, click here. Fill out the form and mail it back to us or email it here.

 

Reduced Senior Rate

A resident of the Town may begin receiving the senior rate after providing a valid document supporting an occupant of the residence is age 65 or older, this document must provide both the occupant’s date of birth and the address of the residence requesting the senior rate. The senior rate is $17.00 plus $1.80 administrative fee monthly, plus sales tax, this rate will only be billed once valid documents have been presented. To sign up, click here. Fill out the form and bring it back to us at Town Hall or mail it to the address on the form.

Reduced Senior Handicap Carry Out Rate

Certified handicap residents who are over 65 can receive a reduced rate of rate of $19.77 (plus sales tax) per month to have their trash collected at their houses. To sign up, click here. Fill out the form and bring it back to us at Town Hall or mail it to the address on the form.

Trash/Recycling Collection and Cart Usage

Trash and recycling collection is once per week, Monday or Wednesday for most of the Town, (see the subdivision schedule at the top of the page) Tuesday in Heritage Ranch.    Garbage and recycling collection is in 95-gallon rolling containers provided by the hauler. A $75.00 replacement fee may be charged for the carts if they are lost, ruined by customer neglect, or taken when a customer moves out of Fairview.

Extra garbage carts are available for an additional $6.91 (plus sales tax) per month each, or an extra $10.28 (plus tax) for carry-out service from the house. A second recycling cart can be requested for free.

Collection is at the street and nothing outside the carts will be picked up except during the once per month brush and bulk waste collection.

Commercial and Industrial Customers

The Town has given Republic Services exclusive rights for waste collection and disposal of commercial and industrial garbage. This exclusivity does not include commercial or industrial recyclable materials, commercial or industrial accounts for which Republic Services releases from the Town or construction debris.

Construction debris will need to be removed from the property at the property owner's expense, using whomever the property owner wants but should they use a service other than Republic Services, a hauling permit fee of $100 shall be paid during the construction permitting process.

Republic Services will bill all commercial and industrial customers directly. All commercial and industrial customers will be billed a 5 percent franchise fee on each bill.

Front Load Commercial Service Rates

SIZE

1X

2X

3X

4X

5X

6X

EXTRA

Commercial hand

collect

95 gallon (2 carts)

29.57

           

2 Yard

$78.60

$145.10

       

$50.00

4 Yard

$111.64

$208.83

$303.91

$386.92

   

$75.00

6 Yard

$137.85

$258.19

$369.13

$562.80

   

$125.00

8 Yard

$184.26

$300.50

$409.76

$519.12

$573.67

$710.25

$125.00

Other Fees

$3.61 per caster, per month

$1.38 per lock, per month

$1.38 per gate, per month

Excess trash on ground or overloaded containers charged at $38.63 per yard

Delivery fees: $136.59

Exchange fees: $206.00

Relocate or removal: $136.59

Industrial service charges include: 20 and 30 yard open top units for business and construction; compactor unit sizes on a per customer basis; 5 percent franchise fee on all industrial loans; haul rate; disposal rate and rental charges negotiated with customer at time of services by Republic Services.

Questions, Complaints and Concerns

Additional questions, service requests and concerns, should be directed to the Utility Billing Department at 972-886-4242 or 972-562-0522.

Household Hazardous Waste

By law, neither Fairview nor Republic Services (Allied Waste) collects household hazardous waste. However, for a fee, residents may take hazardous waste to the Home Chemical Collection Center located in Dallas at 11234 Plano Road, about one mile north of IH 635. The facility is the first building past the railroad tracks on the east side of the street. The building is white with bright turquoise trim.

The Home Chemical Collection Center accepts only household waste such as paint, pesticides, yard chemicals, pool chemicals, motor oil and other automotive fluids, cleaners, glues and other hobby products, fluorescent light tubes and batteries. Items not accepted include business waste, common trash and recyclables, radioactive materials, explosives, ammunition, or bio-medical waste. For information on how to dispose of unacceptable materials, call (214) 553-1765. The collection center’s website is https://www.dallascounty.org/departments/plandev/hhw/ 

Quick Notes
BlueBinService Provider: Republic Services
 

BlueBinTrash/Recycle Pickup:

Once Per Week

  • Heritage Ranch on Tuesday
  • Rest of Town on Monday or Wednesday, see the map posted above


BlueBinBulk/Brush Pickup:

Once Per Month

  • Must be placed outside by 7 a.m. on your designated Monday


BlueBinNeed a New/Replacement Trash or Recycle Cart? Or maybe we missed your Bulk Pickup?:
 
 

BlueBinQuestions:

Call the Utility Billing Dept at 972-886-4242


BlueBinHazardous Waste:
Recycling

Recycling Service

Be a Friend to the Earth - Recycle!

 

There is no need to presort recyclables. Do not place items in plastic bags.   Shredded paper is no longer acceptable to recycle, please always close the cart lid.

Materials collected in a municipal recycling program include:

 


Plastic

Number 1, 2, & 5 plastics can be recycled in your recycle bin. Milk jugs, liter bottles, shampoo bottles, etc.
No butter tubs or containers with openings as large as the container.
No plastic bottles that have contained oil or petroleum by-products.
Please remove all caps.

Glass

All colors of glass bottles can be recycled. Bottles only. No plate glass, ceramic or mirrors. Please rinse containers and discard lids.

Metal

All metal food and beverage cans can be recycled. It’s not necessary to remove the label, but please remove the lids, all food waste and rinse.
No aluminum foil.

Newspaper, Catalogs, and Magazines

Newspapers, catalogs and magazines can all be recycled in your recycle bin. Do not bundle newspaper or place in bags

Junk Mail, Cardboard, and Mixed Household Paper

Place all junk mail, envelopes, cereal boxes, cardboard, chipboard and any other household paper product inside your bin.

 

For more information on what can and cannot be recycled, please check out Republic Services site.

 

RepublicService RecyclingEquipment Plano

Click here to check out the new Republic Services Plano Recycling Center site. 

Starting New Residential water and sewer service is a multi step process.

  • First, you need to fill out a Water and Sewer Application and email that to UtilityBilling@fairviewtexas.org. Once that is received, the Utility Billing department will issue you an account number and call you for payment of the deposit.  
    • If your house is new construction, the Utility Billing department will contact you to verify that your house has passed all necessary inspections and that it is ready for occupancy. Town staff will order Trash and Recycle containers to be delivered after the house has passed final inspections. New construction requires one week advance order for delivery of Trash and Recycle containers. 
  • A deposit or a letter of credit is required before your service commences. *Please Note: Water service will not commence until all forms are signed and amounts paid.
    • Residential water: $150.00 (or letter of credit from previous municipal utility provider indicating two consecutive years of no late or delinquent payments).
    • Residential water and sewer: $200.00 (or letter of credit from previous municipal utility provider indicating two consecutive years of no late or delinquent payments).
  • You can pay your deposit or your monthly bill with Visa or Mastercard with a 3% processing fee or drop a check in the outside payment box at Town of Fairview Town Hall at 372 Town Place. 
  • Next, you will need to setup your account in MunicipalOnlinePayments.com, which you can do that at any time. You are able to view your consumption history, billing and payment history and make online payments to your account. You will need your account number to setup your account. 
  • If you prefer to pay your monthly payment online, we offer online bill payment available thru MunicipalOnlinePayments on the Town of Fairview website (see pay your bill on water and trash page) and credit card payments by phone.  Please be advised that payments made by Visa or MasterCard incur a 3% processing fee per Ordinance 2013-10-F.
  • We offer a free in-house bank draft program. We can start the autodraft of your water account on your first bill. There is no fee for Bank draft from your savings or Checking account

icon Water and Sewer Application

iconWater and Sewer Rate Increase Ordinance - Effective October 1, 2019

 icon Bank Draft Authorization Form

 

Water & Sewer Deposit Fees:

Water only (house with septic system)

$150.00

Water and Sewer service

$200.00

Service processing fee

$25.00

 

NOTE: Deposits will be returned after 1 year if the customer has an on-time payment record

 
 
To Stop Sewer and/or Water service at your location, please fill out one of the following forms.
 
If you want to fill out the online form, click here.
 
If you want to download and print out a paper form to be filled out, then hand delivered, faxed, or emailed, click here.